The Settlement provides two benefits to Class Members: reimbursement for Qualified Past Repairs and coverage for Qualified Future Repairs to address peeling, flaking, or bubbling of the Subject Vehicle’s exterior paint or clearcoat. To find out how much of the cost for repairs will be reimbursed or covered, the following time and mileage periods apply.
Period One is defined as the time period during which the Subject Vehicle has or had fewer than seven years (84 months) or 105,000 miles from the Subject Vehicle’s original in-service date, whichever occurred first. Qualifying Past Repairs that occurred during Period One will be reimbursed at 100% of the out-of-pocket cost paid subject to certain limitations in the Settlement Agreement, and the cost of Qualifying Future Repairs during Period One will be covered for 100% of the cost of the repair defined in the Settlement Agreement.
Period Two is defined as the time period from the end of Period One until the Subject Vehicle has or had fewer than ten years (120 months) or 150,000 miles from the Subject Vehicle’s original in-service date, whichever occurred first. Qualifying Past Repairs that occurred during Period Two will be reimbursed at 50% of the out-of-pocket cost paid subject to certain limitations in the Settlement Agreement, and the cost of Qualifying Future Repairs during Period Two will be covered for 50% of the cost of the repair defined in the Settlement Agreement.
Period Three is defined as the time period from the end of Period Two until the Subject Vehicle has or had fewer than fifteen years (180 months) or 150,000 miles from the Subject Vehicle's original in-service date, whichever occurred first. Qualifying Past Repairs that occurred during Period Three will be reimbursed at 25% of the out-of-pocket cost paid subject to certain limitations in the Settlement Agreement, and the cost of Qualifying Future Repairs during Period Three will be covered for 25% of the cost of the repair defined in the Settlement Agreement.
The cost for past repairs occurring after the end of Period Three will not be reimbursed.
The cost for future repairs occurring after the end of Period Three will not be covered unless you presented the Subject Vehicle to an authorized Mercedes-Benz dealer or body repair facility or provided notice to Defendants and were denied warranty or goodwill coverage for a qualifying repair at a time the vehicle had both fewer than 15 years and fewer than 150,000 miles, whichever occurred first (“Presentment Date”). In such case, the Presentment Date will be used for purposes of calculating whether your Subject Vehicle qualifies in Period One, Period Two, or Period Three.
Qualified Past Repairs: A Qualified Past Repair means a repair that occurred before March 11, 2024, related to repainting any non-plastic exterior surface of a Subject Vehicle because of peeling, flaking, or bubbling of the exterior clearcoat not caused by external influences such as automobile accidents, scratches, or road debris. Qualified Past Repairs shall be limited to refinishing of affected areas only, in accordance with Defendants’ Technical Service Bulletin, LI98.00-P-058914 (attached to the Class Action Settlement Agreement and Release, viewable on the Important Documents page on this website).
To qualify for reimbursement of Qualified Past Repairs, you must submit a Reimbursement Claim Form within 60 days from the date of repair. The deadline for all repairs occurring more than 60 days ago has PASSED. For information on how to make a claim for Qualified Past Repairs, including the limitations and proof requirements that apply, see FAQ 9.
Qualified Future Repairs: A Qualified Future Repair means a repair performed in accordance with Defendants’ Technical Service Bulletin, LI98.00-P-058914 (viewable on this website and attached to the Settlement Agreement as Exhibit A), by an Authorized Service Center after March 11, 2024, to repaint any non-plastic exterior surface of a Subject Vehicle because of peeling, flaking, or bubbling of the exterior clearcoat not caused by external influences such as automobile accidents, scratches, or road debris. Coverage for Qualified Future Repairs applies only to current owners and lessees. Qualified Future Repairs shall be limited to refinishing of affected areas only, in accordance with Defendants’ Technical Service Bulletin, LI98.00-P-058914.
A Qualified Future Repair Claim Form is not required for coverage of Qualified Future Repairs if the Subject Vehicle is, as of March 11, 2024, both fewer than 15 years from the original in-service date and fewer than 150,000 miles.
If your vehicle was more than 15 years from the original in-service date or had more than 150,000 miles and you were denied warranty or goodwill coverage for a qualifying repair at a time the vehicle had both fewer than 15 years and fewer than 150,000 miles, and you wished to receive a Qualified Future Repair, you must have submitted a Qualified Future Repair Claim Form by July 27, 2021, and met all claim requirements. This deadline has passed.
If your vehicle needs a qualifying repair after May 28, 2021, but prior to March 11, 2024, please take your vehicle to be repaired, retain your payment receipts for any qualifying repair performed, and make a claim for reimbursement as a Qualified Past Repair within 60 days of the repair. To qualify, you must have your vehicle repaired prior to March 11, 2024. If greater than 60 days have passed from the date of repair, you may no longer submit a claim.
For further details regarding Qualified Future Repairs and how you can receive coverage for them, including the limitations and proof requirements that apply, see FAQ 10.